Instructions for use for doctors and therapists «medicalmotion»

Digital pain therapist to support and prevent (neuro-) musculoskeletal complaints

Version 2.0
Date: 04/13/2021

Welcome to medicalmotion.

We are pleased that you are part of the medicalmotion community and that you want to promote the health of your patients with our support. We want to help people to eliminate their pain and tension and preventively improve their mobility. Together we can get the most out of your health. With our newly developed therapeutic approach, we would like to support your patients in actively counteracting pain and tension in everyday life.

In the following sections we have compiled the most important information for you, which describes what distinguishes medicalmotion from other digital therapies and why we are convinced that your patients will celebrate their best successes with us. If you have any questions, your patients are welcome to contact us within the app or by email at

You can read the individual sections by clicking on the respective headings.

1. What is medicalmotion?

medicalmotion is a medical technology health company founded by doctors, scientists and engineers in order to network first-class expert knowledge within new and holistic therapy concepts. Thanks to advanced technology in terms of expert systems, this knowledge can be made available to everyone in a highly precise and individualized manner in conjunction with international guidelines.

Based on user feedback, the medicalmotion app offers individually adjusted recommendations for movement on a daily basis, which can help treat pain and tension in a supportive manner and preventively improve mobility. In addition, a wide range of exciting and informative podcasts with many interesting details as well as a selection of various relaxation exercises is available to the user.

2. Instructions for use

With the help of these instructions for use, we would like to give you some application notes and assistance and show you for which patient group our app can be used to support.

target group

The medicalmotion app offers a comprehensive range of options for the relief and treatment of pain and tension. The focus here is on neuromusculoskeletal diseases, but medicalmotion can also be used to support neurological diseases such as restless legs. The app is aimed at people with acute or chronic pain as well as those who want to prevent complaints.


Unless otherwise stated by a doctor, we recommend that patients, for the best possible improvement in their health, carry out the medicalmotion training unit every day at best, but at least twice a week.

Duration of use

The medicalmotion app can be used both rehabilitatively and preventively and can thus significantly support the therapy process. Within the app, it is possible to create reports for doctors and physiotherapists in order to incorporate the results into the course of therapy.

It should be noted that medicalmotion does not diagnose a disease or any injuries and potentially dangerous causes of pain symptoms cannot be ruled out with certainty. medicalmotion does not replace medical advice. Patients should contact their doctor or therapist if they have any questions about the diagnosis.

The image sections from the app used in the instructions for use show the display on devices from the manufacturer Apple. The representation on devices that use an Android operating system may differ slightly from this representation.

3. Legal requirement for the use and processing of personal data

At the beginning of the introduction, users confirm as a prerequisite for use that they

  • are at least 18 years old
  • have read and accepted the medicalmotion terms and conditions
  • have read and accepted the medicalmotion data protection declaration and consent to the processing of your personal health data by medicalmotion.

The data processing is used to support the patient in his therapeutic training at home and to help him to reduce his pain and tension as well as to improve his mobility preventively.

4. Medical requirement for use

A stable general state of health is a prerequisite for using the app. If your patient is under medical or therapeutic treatment, the application should always be discussed with the medical staff.

Contraindications (contraindications)

Medicalmotion should only be used if none of the following contraindications are present, unless the patient has received a medical assessment from a doctor who considers physical exercises such as those contained in the medicalmotion app to be harmless in their particular case :

  • Skin sensitivity disorder
  • Large skin defects or severe burns
  • thrombosis
  • psychosis
  • Pregnancies
  • Lung failure
  • You have a tendency to bleed, have a history of bleeding too much, or are taking anticoagulant medication
  • Unsteady gait or frequent falls
  • Rheumatic diseases
  • Decreased bone density
  • Advanced heart disease
  • Free joint bodies
  • Spinal tumors
  • Spine or joint infections
  • Previous hip or knee surgery
  • neurological treatment
  • Previous spine surgeries
  • acute inflammation or fever
  • sensorimotor disorders
  • cramping pain
  • painless muscle weakness
  • severe pain at rest
  • sudden disorientation
  • sudden intense restlessness
  • severe pain after a fall

5. Safety information and side effects

5.1 Safety information

Note ! The medicalmotion app should not be used if the patient does not understand something in the instructions or does not have sufficient command of the language.

Note ! The medicalmotion app should not be used if the patient is younger than 18 years.

5.2 Side effects

Side effects describe undesirable effects that can occur when the app is used as intended. The following side effects are currently known when using medicalmotion:

  • To this point, there are no known side effects.

6. Therapy concept

In the first step, we will explain the differences to conventional digital therapies so that we can then better show you how they work.

6.1 Individual recommendations

The individual and patient-centered treatment is in the foreground in all medical disciplines, which is why we have also placed the point of individuality in the foreground of our developed app.

In contrast to other digital therapies, individual means for us that the causes of pain in combination with diagnosed diseases, for example, compare the individual symptoms. This in turn means that the exercise recommendations must be specially adapted to the needs of each user.

6.2 Dynamic recommendations

At medicalmotion, the focus is on the patient, whose individual everyday life, pain, well-being or movement restrictions can change on a daily basis. This information is processed and taken into account in the exercise selection of each patient in real time, so that each user is recommended the exercises that are appropriate for themselves on a daily basis.

6.3 Holistic recommendations

Additional data is also processed for the dynamic recommendation of each user. At the beginning, an expert system was developed which contains, among other things, anatomical principles, anatomical relationships, exercise classifications, etc. This knowledge is used for a holistic recommendation so that the symptoms are related to each other and can be treated in a correspondingly combined manner.

6.4 Interdisciplinary cooperation

medicalmotion is not to be regarded as a substitute for physiotherapeutic treatment or medical care. The information from the app can be made available to the medical staff so that they can be taken into account in the treatment.

7. The app – how it works

The individual areas of the app are described in detail in the following sections in order to make the app easy to use. If your patients have any questions regarding the use of the app, you can reach us directly within the medicalmotion app or by email to

7.1 Introduction and establishment of the medicalmotion account

In the introduction of the app, the user is first asked an initial questionnaire in which job, hobbies, daily affinity for movement, pain and problem areas as well as current or previous illnesses are asked. Based on the information provided by the user, special exercise goals are created.

At the end of the introduction, the app asks the user to enter their email address and a password of their own choice in order to set up the medicalmotion account. We need the email address so that we can get in touch with the user in the event of important product safety reports. medicalmotion will never pass the email address on to third parties or use it for advertising purposes.

If your patient has received an activation code for medicalmotion from your health insurance company, he can enter it into the app after creating a medicalmotion account.

As soon as the introduction including the establishment of the medicalmotion account has been completed, the app can be used for therapeutic training.

7.2 The daily practice session

In order to optimally adapt the recommended exercise, the user is asked two input questions every day that respond to his or her personal well-being and pain sensation. For example, this ensures that the muscles or tissue are not overloaded when the pain is very strong. In addition, the app learns from the information which types of exercise and which special exercises are most effective for the user.

Then the user is shown his daily exercises with the necessary tools and the target effect. In addition, you can see how many exercises have already been completed and how long the training lasts. The daily training session can begin by clicking on the Start training button.

Exemplary representation of an exercise plan:


After the training has started, the execution of the exercise is instructed with a video and corresponding verbal instructions. Addressing the exercises motivates you to participate directly. For the user, this means that he can follow the instructions in real time and that there are no repeated, computer-like voice instructions.

During each exercise there is an option to pause or skip the exercise. If the user wants to skip the exercise, the reason is asked in order to optimally adjust the training to him again.


A short preview of the next exercise is displayed between the individual exercises. There is the option of skipping the exercise or interrupting the short break from movement and continuing directly with the announced exercise. It is particularly important to us to make the application as easy as possible.

To further adapt the exercises, the user will be asked for feedback after completing today’s training. On the one hand, the exercise itself is assessed and, on the other hand, it can be indicated whether new pain or problem areas have emerged. This is necessary in order to adapt future recommendations to the individual needs of the user.


After the exercise assessment, an overview is displayed that includes information on the number of exercises performed and training days to help keep patients motivated.

7.3 Relaxation exercises

Mental relaxation and awareness are necessary for the body, especially in modern everyday life. Therefore, the medicalmotion app offers various relaxation exercises on an additional card in addition to the daily recommendations for exercise. To do this, the user selects the card for relaxation. The user can choose between different times here. If the user has less time on a day, then the 4-minute relaxation is ideal.

7.4 Knowledge area

Should the patient wonder during the training why their pain areas have improved or why they may have discovered new areas that are tense, then there are many exciting and informative podcasts to choose from in the Knowledge area that can help the various functions of the Body to explain. Using the Knowledge button on the movement map, the user can access a variety of exciting and informative podcasts on topics such as everyday situations, body basics, stress management, etc.

7.5 Chat area

In the chat area, the user has the opportunity to contact us as a team directly if help is needed or if there are any questions.

7.6 Profile area

In the Profile area there is an overview of all the information that has been provided, which can be changed here at any time. If, for example, new pain occurs or the user’s pain has changed, this can be specified here. In addition, new diagnoses can also be set here.

7.7 Weekly questionnaire

In order to follow the developments of the user and to ensure an optimal exercise recommendation, the user receives a short questionnaire about his developments every week. Pain areas can be adjusted here in order to communicate the success of training units.

8. Contact

medicalmotion GmbH (abbreviated as medicalmotion in the text)
Base-Co Working space
Blumenstrasse 15, 80799
Munich, Germany

If you, as the user or treating doctor / therapist, notice a deterioration in the state of health of your patients, which may be related to the use of medicalmotion, please contact us immediately.

If you need a paper version of these instructions for use, please also contact us.

medicalmotion is a class I medical product.